Terms of Service

Security:

The security of your personal information is very important to us. In an effort to protect your personal information, we use Secure Sockets Layer (SSL) technology with 256 bit encryption. If your browser supports SSL (most current browsers do), it will automatically encrypt the information you provide to us on the secure pages on our site, before sending it over the Internet.

Pursonic has obtained a digital certificate from GoDaddy, a leading provider of Internet trust services. 

When visiting a page on our site that includes any of your personal information, the bottom of your browser window will display, an icon of a closed lock or an unbroken key (depending upon your browser). This indicates that you have successfully connected with our secure server.

To authenticate the security of your connection before submitting any of your personal information, you can double click on the icon to display our digital certificate.

Cookies:

When you visit our site, we will ask your browser to place a permanent “cookie” (a very small text file) on your computer. If your browser is configured to accept cookies, it will accept the cookie and place it on your computer’s hard drive. We collect this information to analyze where our customers are coming from and how often they visit our site. We also collect certain technical information from your computer, like your IP address and the address of a referring web site, if any. This information will allow us to enhance our site to our customer’s preferences. This information is used only for the benefit of Pursonic and you, our customer.

You can visit our site without cookies if you choose to do so. However, please be aware that some features of the site may not function properly or may be slower if you refuse cookies. To visit our site without cookies, you can configure your browser to reject all cookies or to notify you when a cookie is set. Check the browsers help menu to learn how to change your cookie preferences.

Registration:

In order to identify who you are, we suggest that you register and log-in when you visit our site. This allows us to provide you with your “Order Status” and other information that is uniquely yours.

How to access and/or correct Your Information:

You can access all the personally identifiable information that we collect online and maintain by phoning (212) 414-1798 , mail (160 W 28 st, New York, NY 10001, USA), or via email (info@pursonicusa.com). We use this procedure to safeguard your information. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.

If you place an order with a ship-to address that differs from your bill-to address, we retain this information as well. You can modify or correct this information by following the procedure described above. Such information is used at your request to ship purchased merchandise and may also be used for marketing purposes, but will not be sold to any third parties.

Use of Information:

We may use your information in a number of ways, including the following:

  • In order to serve you better, we may combine the information you provide us online, in our superstore and through our catalogues. We use that information to improve your overall shopping experience.
  • To improve the content on our Web site. For example, we may use cookies to find out which parts of our site or our products are visited most often.
  • To enhance your online shopping experience.
  • For marketing and promotional purposes.

Refund policy:
all items are returnable to Pursonic within 30 days of purchase, besides replacement parts such as all replacement toothbrush heads and rollers.
For more details contact our customer service:  (212) 414-1798 or via email (info@pursonicusa.com).